SMS Program Privacy Policy and SMS Terms & Conditions
I. SMS Program Policy
CCC Group, Inc. (also referred to as the “Company,” “CCC Group,” “we,” “us,” or “our”) offers a text messaging (Short Message Service – SMS) program (“the Program”) to communicate with people (also referred to as “subscriber,” “participant”) in our staffing and workforce database regarding job availability, screening, and callback status. This policy outlines how Company employees collect, use, and protect mobile phone numbers and related information of participants in SMS text messaging programs used by CCC Group.
II. Purpose
This policy explains how CCC Group employees handle and protect the Program participants’ data.
III. Scope
This policy applies to all employees of CCC Group and Program participants who engage in the SMS text messaging programs used by CCC Group.
IV. Data Collection – Information We Collect
When a participant provides their mobile phone number to CCC Group, whether online, on paper, or verbally — during hiring intake, on a paper application, staffing form, or verbally to CCC Group employee — we collect and store that phone number along with their name, trade/craft, and related staffing information for the purpose of workforce communications.
V. Data Usage – How We Use Participants’ Information
By providing their mobile phone number and opting into the Program, the participant consents to receive SMS text messages related to job callbacks, availability check-ins, trade/craft screening, employment opportunities, and general employment-related communications. Consent to receive text messages is not a condition of employment. We do not use participants’ mobile numbers for marketing unrelated to staffing and employment opportunities with CCC Group.
VI. Third-Party Data Sharing
CCC Group does not sell, rent, or share participants’ mobile phone numbers or SMS opt-in status with third parties for marketing or promotional purposes. We share a participant’s data ONLY with the SMS text messaging service provider to deliver the messages. Participants’ mobile information is used only by CCC Group for the purposes described in this policy.
VII. Data Retention
We retain participants’ mobile numbers and related staffing information for as long as necessary to maintain our workforce database and fulfill the purposes described in this policy, or until the participant requests removal.
VIII. Data Security Measures
We protect the participants’ information using encryption, secure servers, and restricted access protocols.
IX. User Rights
Participants can update or delete their personal data by contacting CCC Group Human Resources department at HR@cccgroupinc.com.
X. Privacy Policy Updates
CCC Group may update this policy as needed. The latest version of this policy will always be available on our website.
XI. Terms & Conditions
A. Message Frequency
Message frequency varies depending on staffing needs and the individual’s status in our workforce database. Participants may receive occasional messages related to availability check-ins, screening requests, or job callback opportunities.
B. Message and Data Rates
Message and data rates may apply, depending on the participant’s mobile carrier and plan.
C. Opt-Out Instructions
Participants may opt out of the Program at any time by replying STOP to any message received. After opting out, the participant will receive a one-time confirmation message, and the participant will not receive further messages from the Program unless the participant opts back in. Participants can reply HELP at any time for assistance.
D. Contact Us
Questions about this policy, the Program, or to submit a request to have a participant’s information removed from the CCC Group database can be directed to:
CCC Group, Inc.
Human Resources Department
5797 Dietrich Rd, San Antonio, TX 78219
210-661-4251
hr@cccgroupinc.com